FAQ

You can do it from the homepage or inside the shop (link) and choose the membership which is right for you.

If you order a membership with a mat then it will be sent to you with the order and is included if it says so.

Shipping is in most cases included for orders shipped to the continental USA.

The ANNUAL DELIVERY membership includes:

• A rollable Footwork Training Mat (each year you’ll receive a new mat, because you’re supposed to use it very intensively and like your shoes the mat will wear out early or late)
• A strap and a bag to carry your mat with you wherever you plan to go.
• Exclusive Footwork Training Drills/Sets by Micah Lancaster.
• Delivery (inside continental USA) is also included.

Not a member yet? You have bought a mat already? Then UPGRADE by following this link and find the right membership for you and after payment you will have access to the videos from within your account. (The videos will be under the MEMBER links tab). Haven’t bought a mat yet? Then BECOME MEMBER by using the same link and choose the right membership for you!

The videos can be found under the My MEMBERSHIP TAB in your account. You can also find a link at the top of most pages under “My Account”!

Videos become available after certain lapses of time during your membership, we release a new video (access) approximately every 3-5 weeks, which means there might be links to videos that do not work yet, however it will be indicated when they become available to you.

Not a member yet? You have bought a mat already? Then UPGRADE by following this link and find the right membership for you and after payment you will have access to the videos from within your account. (The videos will be under the MEMBER links tab). Haven’t bought a mat yet? Then BECOME MEMBER by using the same link and choose the right membership for you!

YES, we do ship to Australia.

We sometimes have better rates available for shipping than given on the website, please contact us to get the latest info and prices for shipping to Australia.

This might be related to an Internet speed issue, check your internet speed, if it’s too slow it might be the cause.

Try to keep the window open and wait to see what happen, the video should start after a while as it is “pre-loading”? If you are able to pause the video you can do that and wait till it is completely loaded.

There are 3 different versions available, of which you can choose 2:

• the higher resolution (if your Internet connection is very fast)
• the lower resolution (still very good image)

When you use a mobile device you will automatically be seeing the mobile resolution

Also, what browser are you using, it seems that Firefox has less issues.

NO, the Footwork Training System mat has no connection whatsoever to any external equipment such as television, mobile phone, app or other (electrical) devices.